Franchisee Satisfaction Report
For anyone researching a franchise, Franchise Business Review knows how important it is to get feedback from current franchisees.
To expedite this process, we conducted an independent survey of Pop-A-Lock franchisees on their satisfaction.
All active franchisees were invited to participate in the survey. 60 franchise owners elected to participate (approximately 72%). The survey was completed on February 2008.
Franchisee Satisfaction Snapshot
- 1
poor
- 2
average
- 3
good
- 4
very good
- 5
excellent
- avg
rating
Training & Support
3.4
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Franchise System
3.9
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Relationship
4.2
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Financial Opportunity
3.7
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General Satisfaction
3.8
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Overall (average)
3.8
Franchise Opportunity Overview
Pop-A-Lock offers SUSTAINABLE, Strategic, Competitive Advantages to enable an excellent ongoing income for the franchisee!
Mobile Tech Services are: Controlled Access, Locksmith, Car Door Unlocking and Emergency Roadside Service. We are the Trusted Professionals. Pop-A-Lock® was founded by former law enforcement officers in Lafayette, Louisiana. Advances in locksmith and automotive securing technology put Pop-A-Lock in the right place at the right time. (3300 Mobile Tech Service Centers Nationwide and growing!) Pop-A-Lock offers competitive rates, guaranteed service and unsurpassed franchisee training and tech training for employees to guarantee customer satisfaction. The best ongoing marketing and tech support is here. With our EDU (Emergency Door Unlocking) program, Pop-A-Lock has rescued more than 125,000 children that were trapped in vehicles. This is a great community service that generates positive PR. Pop-A-Lock consistently dominates its markets.
Please Note- there are Specific Limits in states where we are franchising, please see the chart below for additional information:
AL: Montgomery & Madison counties and many small markets available
AK: All markets available
AZ: Pima county is franchised ~ All other markets available
AR: Small markets are available
CA: Riverside, San Bernardino, Placer, Sacramento, San Francisco, San Mateo, Santa Clara, Contra Costa & Alameda counties franchised ~ All other areas available
CO: Larimer, Weld, El Paso, Park, Douglas, Gilpin, Boulder, Adams & Arapahoe counties are franchised ~ All other areas available
CT: All markets available
DE: Kent & Sussex counties are available
FL: Alachua, Collier, Marion, Lake, Polk, St. John's, St. Lucie, Sarasota, Manatee, Pasco, Miami-Dade counties & The Keys are available
GA: Harris, Muscogee & Chatham counties are franchised ~ All other areas available
HI: All markets available
ID: All markets available
IL: Lake, McHenry & north Cook counties are franchised ~ All other areas available
IN: Washington, Harrison, Scott, Johnson, Hendricks, Boone, Marion, Hancock & Hamilton counties are franchised ~ All other areas available
IA: Story, Polk & Pottawattamie counties are franchised ~ All other areas available
KS: Harvey, Sedgwick Butler, Wyandotte, Johnson & Summer countries are franchised ~ All other areas available
KY: Louisville & Lexington areas are franchised ~ All other areas available
ME: All markets available
MD: Metro DC, Montgomery & Prince George's counties are franchised ~ All other areas available
MA: All markets available
MI: All areas available except Oakland county
MN: 1/3 of Hennepin county (Minneapolis) is franchised ~ All other areas available
MS: Madison, Rankin & Hinds counties are franchised ~ All other markets available with URGENT DEMAND in Gulf Coast area
MT: All markets available
MO: St. Charles, St. Louis, Jackson & Jefferson counties are franchised
NE: All markets available
NV: Clark county is franchised ~ All other areas available urgent demand for Reno
NH: All markets available
NJ: Passaic, Bergen, Essex, Union, Middlesex & Hudson counties are franchised
NM: All markets available
NY: Nassau, Onondaga, Tomkins, Cortland, Cayuga counties & Staten Island are franchised All other areas available with urgent need in remaining areas of NYC
NC: Mecklenburg, Cabarrus, Hoke, Cumberland, Wake, Durham, Orange & Dare counties are franchised ~ All other areas available
ND: All markets available
OH: Montgomery, Greene, Lake, Geauga, Cuyahoga & Medina counties are franchised ~ All other areas available
OK: Small markets are available
OR: Washington, Multnomah, Lane, Clackamas counties are franchised ~ All other areas available
PA: York, Lancaster, Dauphine, Montgomery & Bucks counties are franchised ~ All other areas available
RI: All markets available
SC: Part of Beaufort, Lexington, Richland, Greenville, Spartanburg, Horry & Cherokee counties are franchised ~ All other areas available
SD: All markets available
TN: Memphis, Nashville, Chattanooga & Knoxville areas are franchised ~ All other areas available
TX: Dallas/Ft. Worth, El Paso, Webb, Wichita & small markets are available
UT: Weber, Davis, Salt Lake & Utah counties are franchised ~ All other areas available
VT: All markets available
VA: DC Metro, Richmond & Virginia Beach franchised ~ all others available
WA: King Pierce & Clark counties are franchised ~ All others available
WV: All markets available
WI: Dane, Waukesha, Milwaukee & Ozaukee counties are franchised ~ All other areas available
WY: Cheyenne is franchised ~ All other areas available
PR: All markets available
Contact Information
Pop-A-Lock
SystemForward America, Inc.
1018 Harding Street
Suite 101
Lafayette, LA 70503
Franchise Contact:
Michael Kleimeyer
Phone: 337.223.6211
Email: MichaelKleimeyer@popalock.com
Company Profile
Financial Requirements
Startup Investment: $65,000 - $200,000 based on population
Cash Requirement: $38,000
Net Worth Requirement: $250,000
Company
Year Founded: 1991
Franchising Since: 1995
Total Franchisees: 88
Total Locations: 185
Areas Franchising
- Canada
- International
- The following US states: AK, AL, AR, AZ, CA, CT, DC, FL, GA, HI, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MS, MT, NC, ND, NE, NH, NJ, NM, NY, OH, OK, OR, PA, PR, RI, SC, SD, VA, VT, WA, WI, WV, WY
Franchisee Feedback
"The training given was very thorough. Of course when you have the top notch instruction manuals, instructors,and equipment available; you have the best recipe for success. This is carried over in support, marketing and promotional programs."
"It is not an understatement to say that Pop-A-Lock has enriched our lives. Pop-A-Lock has allowed us to provide a service to over 400,000 customers to date, hire our friends and relatives, and live our lives the way we want.Pop-A-Lock has been good to us."
"Pop-A-Lock is leaps and bounds above the competition. So much research is done on the latest methods that we are always ahead of the competition."
FBR ViewPoints
PODCAST
An interview with Don Marks, CEO of Pop-A-Lock
ARTICLE
Pop-A-Lock is the largest and most successful locksmith franchise in the world. The technological leader in the locksmithing industry, Pop-A-Lock has developed proprietary tools and techniques to give their franchisees the competitive edge.