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ARTICLE | February 3, 2012

Featured Franchisee: Steve Boos, Home Instead

Home Instead Senior Care franchisee Steve Boos has always followed his heart in business, starting when he worked in the paper industry for a company that was focused on reducing waste in paper manufacturing. So it’s not surprising that a stint in the Army Reserves and a year in Iraq drastically changed his career path.
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NEWS | January 11, 2012

Padgett Business Services Joins Frantopia as Business Partner

Franchise Business Review announced today that Padgett Business Services, which offers financial services to small businesses, has become a business partner and content expert for Frantopia, FBR’s social networking and business resources site.
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SECTOR REPORT | November 1, 2011

Veterans Report 2011

Veterans and Franchise Report 2011Although many organizations have set out to look at the “best” franchise opportunities for veterans, until now, none of these listings included data on actual veteran franchisee satisfaction and performance—perhaps the most telling data of all. Franchise Business Review’s Veterans and Franchising 2011 is the first report to look at which franchise opportunities are most veteran-friendly based on franchisee satisfaction.
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ASK FBR | June 15, 2010

What are some of the best cleaning franchises?

There are plenty of franchise opportunities in the cleaning services and maintenance sector. They vary by many aspects including investment level, commercial vs. residential services, the amount of support the franchisor supplies and several other factors...
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Home > Resources

Despite Economy, Franchise Owner Satisfaction Remains High for Some

by Franchise Business Review

KITTERY, ME: March 3, 2009 – Franchise Business Review, a national franchise market research firm, has announced the winners of its 2009 Franchisee Satisfaction Awards. Despite the challenging economic environment that has affected nearly every business small and large, 115 elite franchise companies were identified as having very strong franchisee satisfaction.

This is the fourth consecutive year that Franchise Business Review has conducted this study, researching over 400 of today’s leading franchise brands representing over 75,000 franchisees across North America. The award-winning companies identified include Church’s Chicken, FastSigns, Heaven’s Best Carpet Cleaning, Home Instead Senior Care, Interstate All Battery Centers, Jenny Craig, Nathan’s Famous, Proforma, Sotheby’s Realty and Value Place Hotels.

“With all the doom and gloom news about the economy lately, it’s great to see that the very best franchise systems are still performing well for their franchise owners,” says Eric Stites, President and CEO of Franchise Business Review. “It is still a good time to buy a franchise business, assuming you choose the right one. This year’s 115 award-winners have a proven record of success and are clearly some of the top investment opportunities in the marketplace today.”

Franchise Business Review surveys thousands of franchisees each year to measure satisfaction levels related to their franchise ownership experience. Survey questions cover everything from training and support, system quality issues, franchisor relationship, financial opportunity to overall satisfaction. Additionally, franchisees complete demographic and lifestyle questions to give a 360-degree view of their franchise ownership experience.

“We are truly honored to receive this award,” stated Harsha V. Agadi, Chief Executive Officer at Church’s Chicken. “This means so much because it reflects the positive ratings and feedback from our franchisees. The entire Church’s team works hard to assure the success of our franchisees and it’s fantastic to be recognized as a top franchise system.”

Franchise Business Review publishes reports throughout the year on the top-rated companies and industry segments within the franchise marketplace. Many of the franchise companies that are researched use Franchise Business Review’s Franchisee Satisfaction Index (FSI)™ to benchmark their annual performance. Franchise Business Review consults with these franchise systems to assist them in improving their operational and franchisee performance by sharing industry best-practices.

About Franchise Business Review
Franchise Business Review is a national franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences. The firm’s services include commissioned franchise research projects, as well as industry-wide studies of franchisee satisfaction. Franchise Business Review is headquartered in Kittery, ME and can be reached at 207-439-1622.
For a complete list of this year’s award-winning franchise companies, go to http://www.FBR50.com.

Media Contact: Michelle Rowan, 207-439-1622 or mrowan@franchisebusinessreview.com
 

 

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