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ARTICLE | March 12, 2010

Here at FBR we are proud of our award-winning clients, and have put together 12 tips for successfully promoting your high franchisee satisfaction! We know it takes a lot of hard work and dedication to your franchisees to maintain high satisfaction ratings - So part of your gratification should be publicizing it!
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NEWS | March 3, 2010

Home Instead Senior Ranks Best in Category for Franchise Business Review's 2010 Franchise Satisfaction Awards. Home Instead continues to believe that franchisee satisfaction is a monumental indicator of development and success.
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SECTOR REPORT | February 11, 2010

Take a look at our 2010 list of award-winning franchises! We are proud to announce 133 franchise companies - out of over 500 brands surveyed this year - that are doing things right and putting their franchisees first.
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ASK FBR | January 25, 2008

Wow... that's a tough one! It's similar to buying a car or a house - there is a huge range in price between various franchise opportunities. What's important to understand are three key pieces of information related to cost: 1.) initial capital required, 2.) total initial investment, and 3.) on-going or recurring costs. Here's the breakdown...
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Is Now the Right Time?

by Eric Stites

Q: I am considering franchising with HomeTask and their Yellow Van Handyman. I am in British Columbia, Canada. I have a couple of questions: Can you give me a report on this franchise, pros and cons? In the current economic situation, is it feasible to start up a new business or franchise of this type. What would be your general opinion on this. I would have to borrow for startup fees.Thanks for any feedback you can give me on this.

Here's my answer to Havey...

Harvey - Thanks for your question. We surveyed HomeTask's franchisees back in October 2007 and their satisfaction was very good. Since then, they have re-branded the concept to Yellow Van Handyman. We have not had the opportunity yet to resurvey their franchisees under the new brand. You can request a copy of the report from their franchise development team. For contact info, visit http://www.hometask.com/franchise.aspx

As for specific pros and cons, as with any young franchise system, you really need to look hard at the training and on-going support that they offer and will they give YOU the level of support you need. Since they are not a well known brand, their training, support and marketing programs will be critical to your success.

Obviously the current economy is affecting everyone. My advice here would be to talk to a number of their current franchisees to see how their business is being affected. Specifically, you'll want to talk to as many new franchisees as you can - franchisees that have started up in the last year - as they will be the ones that are the most impacted.

Having adequate capital to start and grow any new business is obviously crucial. And especially in this economic environment, where it might take longer to ramp up your business and start generating income, having access to enough capital is critical. If you are borrowing most of the startup investment and will need to start generating income immediately to live on, I would HIGHLY suggest that you DO NOT invest in any franchise or business right now - unless you can borrow capital from a source that does not expect you to start paying it back for a few years (friends & family, etc.).

Whatever you think your total capital needs will be, you should double that number and be confident that you can get more money if you need it. The worst possible scenario is that you'll start your business, run out of cash 6 months from now and have to toss in the towel. Undercapitalization is the #1 killer of all businesses!

Despite the economy, now is a great time to start a business in the home services area as the need for home repairs is going to continue to grow in the years ahead. That said, expect it to take at least a couple of years to really get your business up and running and don't expect to be able to take cash out of the business for some time.

Hope this info helps, Harvey. I wish you the business of success with whatever you decide! Please let me know if you have any other questions.


Eric Stites
Franchise Business Review
Direct 207.439.1621
Cell 207.450.7678
Office 866.397.6680
 

 

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