FRANCHISE REVIEWS »

Independent franchisee satisfaction reviews of today's top franchise opportunities

ADVERTISEMENTS



FBR FEATURES »

ARTICLE | May 21, 2012

Family Business: 10 Tips for Managing a Parent-Adult Child Business

A mother and her daughter, who will graduate in May from college, share ownership of a new Home Instead Senior Care franchise business, a partnership that seems tailor-made for these economic times. More college graduates are having a difficult time finding jobs, according to the U.S. Bureau of Labor Statistics. Teaming with a family member has proven successful. According to the U.S. Small Business Administration, family-owned businesses account for 90 percent of all businesses in the U.S. (large and small) and continue to be a powerful force. And senior care franchising is one way to help new graduates get their careers off the ground. 
more >   comment

NEWS | May 18, 2012

Is Starting a Franchise From Home For You?

Fox Small Business Center offers tips and expertise on running a home-based franchise business.
more >   comment

SECTOR REPORT | April 26, 2012

Senior Care Franchise Report 2012

Franchise Business Review's special report Senior Care Franchises offers a high-level look at the senior care/home care franchising sector. We explore what services the sector provides, what’s involved from an investment standpoint, what the “typical” franchisee looks like, and how franchisee satisfaction in the sector has fared in the past year. We also identify the top senior care franchises based on our franchisee satisfaction research.
more >   comment

ASK FBR | March 19, 2012

How long have you been researching a franchise opportunity?

Franchise Business Review wants to know what you're doing in order to find that right "fit", and encourages all those interested in starting their own franchise to answer this simple question - how long have you been researching a franchise opportunity? (Click here to share) 
more >   comment
Home > Blogs

Moving the Franchise Performance Needle

by Eric Stites, Franchise Business Review

Moving the Needle: How to Improve Satisfaction and Engagement to Drive Franchisee Performance

View the webinar recordingThis 60-minute webinar (recorded 3.23.11) explores FBR's franchisee survey process, what questions are the most telling, how franchisors can “slice and dice” their survey results to dig deeper into specific areas, and best practices in building franchisee satisfaction and engagement.

What are you and your team doing to move the needle? What actions will give you the biggest bang for the buck? Learn how to put your data into action and discover creative, cost-effective ways to drive franchisee performance. This is a great resource for anyone tasked with franchisee performance and/or franchise operations responsibilities.

Moderator: Michelle Rowan, COO, Franchise Business Review
Speakers: Eric Stites, President, Franchise Business Review
Evan Hackel, President, Ingage Consulting

View the recorded webinar now

(You can also download the PowerPoint slides here)


Supporting Documents

Engagement: A Key Driver of Franchise Success (PDF)

Maximizing Franchisee Advisory Councils (PDF)

Strong Cultures Sell More Franchises - Part 1 (PDF)

 

Franchisee Performance Groups
Learn more about what franchisee performance groups are and guidelines for establishing franchise performance groups within your franchise system.

Franchise Performance Enhancement Tool
This amazingly powerful tool will help your franchisees and field consultants better understand the financial metrics of any franchise unit. The Financial Prosperity Tool (Tab 2) will give any business owner a clearer picture of both their short-term financial performance, as well as their long-term equity and wealth creation

Mr. Rooter Mentor Program (sample module)
Download the franchisee mentor program that has helped Mr. Rooter achieve some of the highest franchisee satisfaction in the franchise sector, including their mentor qualifying criteria.

Compliments of Mary Kennedy Thompson, President, Mr. Rooter, part of The Dwyer Group
 

Want more great franchise performance resources?
Join Franchise Business Review's own LinkedIn group dedicated to franchise performance and sharing best-practices in franchise operations.

 

 

You must register to post a comment. Registration is quick & easy. If you are already an FBR member, click here.
First Name:
Last Name:
Email:
Password:
Confirm Password:
Receive updates, notifications and special offers from Franchise Business Review
 
Comment:
Verification: CAPTCHA Image
[ New Image ]