The Disney Approach to Franchise Excellence

by Franchise Business Review

The Disney Approach to Franchise Excellence
Franchise Business Review and David Handler
to share tips and strategies during Franchise Performance Webinar Series
September 2 – September 17

PORTSMOUTH, New Hampshire (August 25, 2009) – Franchise Business Review, a national franchise market research firm based in Portsmouth, NH, announces the second in their six operational sessions released last week, The Disney Approach to Excellence, presented by David Handler, Founder/The Coach, Success Handler, LLC.

This second Power Session is part of their 2009 Franchise Performance series of Webinars, Best Practices in Franchise Operations to Kick-Start System Performance and Profitability. David will let participants in on how Walt Disney World Resort engages employees to provide outstanding service to guests, focusing on how this is applicable to franchising. He will present Disney’s Wonderful World of Overcoming Challenges and give insight into the Seven Keys to Disney’s Success. The session is on Thursday, September 3rd from 4-5pm EST.

David states, “I founded a company that became the official travel service of Disney's Wide World of Sports complex in Orlando. Working with Disney cast members, attending the Disney Institute and through my own research over the years, I learned many approaches that franchisors and franchisees will find useful in their own operations."

The series is being produced by Franchise Business Review, with sessions presented by seven executive franchise professionals, along with David Handler, including John Hayes, Ph.D, Franchise Expert and Author; Joe Mathews, CFE and Founding Partner, FPG.; Greg Nathan, President & CEO, Franchise Relationships Institute; Dave Hood, President, The iFranchise Group; Rick Arevalo, President, Aussie Pet Mobile; Brian Spindel, President & COO, Postnet Postal & Business Services; and Dan Steward, President, Pillar to Post.

The entire series will be focused on topics ranging from overcoming the psychology of fear in your franchisees, to creating a top-tier franchise support system, as well as tips for improving your own performance as a franchisor. The series is guaranteed to enhance your company’s operations and the help grow the number of franchisees. The sessions are live and recorded on Wednesdays, September 2nd, 9th, and 16th at 1pm ET and Thursdays, September 3rd, 10th, and 17th at 4pm ET.

The Franchise Performance Webinar Series is targeted to CEOs, COOs, Directors of Operations, franchise support staff, franchisees and anyone else charged with building franchise unit performance and profitability. For more information, presenter bios and registration details, please visit: http://tour.franchisebusinessreview.com/events

About David Handler
David Handler, The Coach, started Success Handler in 2004; an executive coaching firm that helps leaders identify and achieve their business and personal goals. He spent 15 years as a sports television producer, working with ESPN, ABC Sports and others. He also founded a company that became the official travel service of Disney’s Wide World of Sports and the University of Notre Dame. After selling to his partner, he served as an executive at a leading franchise brand for six years.

About Franchise Business Review
Franchise Business Review (FBR) is a national franchise market research firm that specializes in franchisee, customer and franchise buyer satisfaction. FBR has researched over 400 of today’s leading franchise brands and publishes various guides and reports on franchise performance. Franchise Business Review is headquartered in Kittery, ME and can be reached at 866.397.6680 or by visiting their websites at http://www.FranchiseBusinessReview.com or http://www.FBR50.com.

Media Relations Contact:

Kyle Stites, Marketing Coordinator
Franchise Business Review
Portsmouth, NH
866.397.6680
kyle@franchisebusinessreview.com

###
 

Log in to leave a comment. If you're not an FBR member yet, click here.
Email:
Password:
	Keep me logged in
Comment:

You must register to post a comment. Registration is quick & easy. If you are already an FBR member, click here.
First Name:
Last Name:
Email:
Password:
Confirm Password:
Receive updates, notifications and special offers from Franchise Business Review
Comment:
Verification:	[ New Image ]