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Additional Resources
ARTICLE | FEBRUARY 3, 2012
Home Instead Senior Care franchisee Steve Boos has always followed his heart in business, starting when he worked in the paper industry for a company that was focused on reducing waste in paper manufacturing. So it’s not surprising that a stint in the Army Reserves and a year in Iraq drastically changed his career path.
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ARTICLE | JANUARY 31, 2012
As jobs lose earning power and dry up in some industries during difficult economic times, finding a new career can become all the more challenging. One career recently highlighted by the International Franchise Association is a smart choice for 2012 — senior home care franchising. That’s because the numbers of seniors, along with their needs, continue to increase no matter what is happening with the economy. The International Franchise Association has ranked the Home Instead Senior Care network among the top 12 premium franchise systems under $50,000. And together with the Small Business Administration, the Home Instead Senior Care network offers would-be franchise owners tips on what to consider before buying a franchise.
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NEWS | JANUARY 11, 2012
Franchise Business Review announced today that Padgett Business Services, which offers financial services to small businesses, has become a business partner and content expert for Frantopia, FBR’s social networking and business resources site.
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ARTICLE | JANUARY 10, 2012
Cruise Planners/American Express, the nation’s largest home-based travel agent franchise network in the cruise industry, is ranked No. 44 out of 500 franchises in Entrepreneur magazine’s 33rd Annual Franchise 500 Issue and for the ninth year in a row ranked the No. 1 franchise in the travel industry category.
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NEWS | DECEMBER 22, 2011
Franchise Business Review announced today that St. Jacques Marketing, which focuses on franchise companies, has become a business partner and content expert for Frantopia, FBR’s social networking and business resources site.
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NEWS | DECEMBER 16, 2011
Franchise Business Review announced today that Paychex, which specializes in payroll processing and taxes for small businesses, has become a business partner and content expert for Frantopia, FBR’s social networking and business resources site.
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ARTICLE | DECEMBER 14, 2011
Finding a job can be difficult for those who are leaving the U.S. Armed Forces. In fact, the unemployment rate for military veterans is 12.1 percent, compared with 8.4 percent for the civilian population. But there’s help for veterans who are seeking franchise ownership from the International Franchise Association’s Veterans Transition Franchise Initiative (VetFran). The program is a partnership with businesses to help returning service members access franchise opportunities through training, financial assistance and industry support. The Home Instead Senior Care network, a VetFran partner who was recently named among the top 10 franchises for veterans by Franchise Business Review, issues tips to help returning service men and women re-engage in the business world.
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NEWS | DECEMBER 13, 2011
Franchise Business Review, the premier market research firm for the franchise industry, announced today that FocalPoint Business Coaching has become a business partner and content expert for Frantopia, FBR’s social networking and business resources site.
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NEWS | DECEMBER 13, 2011
Bloomberg Businessweek writes about the resources available to veterans getting into business.
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NEWS | DECEMBER 6, 2011
Franchise Business Review is looking for the best and brightest in franchising as part of its 7th Annual Franchisee Satisfaction Awards program. This national project looks at franchisee satisfaction at some of the country’s most popular franchise brands and honors the top franchisors with designation as a Franchise Business Review Top Franchise.
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NEWS | DECEMBER 6, 2011
Franchise Business Review announced today that PrintingForLess.com, an online commercial printing company, has become a business partner and content expert for Frantopia, FBR’s social networking and business resources site.
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NEWS | NOVEMBER 28, 2011
Franchise Business Review announced today the appointment of Michelle Rowan as president. Rowan will leverage her 15-plus years’ experience in sales, business development, client relations, and operational management to oversee day-to-day operations at the market research firm.
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ARTICLE | NOVEMBER 16, 2011
Looking to improve your franchise system's performance in the coming year? Franchise Business Review shares the results from their recently completed Franchise Operational Performance Benchmark Study and explores a few of the biggest opportunities for operational improvements in 2012, as well as the top challenges facing franchise companies today.
NEWS | NOVEMBER 15, 2011
CertaPro Painters was contacted by a producer from the Fox television show 'Kitchen Nightmares' to paint Baltimore restaurant Cafe Hon.
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NEWS | NOVEMBER 11, 2011
Batteries Plus, the nation’s largest and fastest growing battery and light bulb franchise, was listed as one of the fastest-growing private companies in the United States in the September 2011 issue of Inc. magazine’s Annual “Inc. 500 | 5000” list. Experiencing a three-year growth of 69 percent and ranking #136 in the retail industry, Batteries Plus continues to establish itself as the #1 battery and light bulb retailer and franchise leader.
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ARTICLE | NOVEMBER 11, 2011
Green Bay, Wisconsin, famously known as the home of the first and most recent Super Bowl championship team, is also notable as the place where Batteries Plus, the nation’s first, largest, and fastest-growing battery and light bulb franchise began. It was 1988, and the first Batteries Plus opened in response to the evolving needs of the replacement battery market. Since then, America continues to run on batteries more than ever - so the Batteries Plus vision quickly expanded.
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SECTOR REPORT | NOVEMBER 1, 2011
Although many organizations have set out to look at the “best” franchise opportunities for veterans, until now, none of these listings included data on actual veteran franchisee satisfaction and performance—perhaps the most telling data of all. Franchise Business Review’s Veterans and Franchising 2011 is the first report to look at which franchise opportunities are most veteran-friendly based on franchisee satisfaction.
ARTICLE | OCTOBER 31, 2011
Laid off or just tired of working for someone else? Would-be entrepreneurs may not believe they have the financial wherewithal to start a business, especially in the current credit crunch. But franchising can be one way to make it happen. And a healthy industry such as home care could be the way to go. Kiplinger’s Top Eight Low-Cost Franchises for Hard Times list, published September 2011 on Kiplinger.com, includes the Home Instead Senior Care network. The network offers tips on why franchising is such a great way to make business ownership a reality.
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NEWS | OCTOBER 25, 2011
The Huffington Post reports on career opportunities for returning and retired servicemen and women.
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NEWS | OCTOBER 17, 2011
Restaurant Management reports on FBR's special report on veterans in franchising.
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NEWS | OCTOBER 14, 2011
Franchise Business Review First to Look at Overall Satisfaction Among Vets
A new report released today by Franchise Business Review includes the first-known research on military-trained franchise operators and their overall satisfaction as franchisees compared to non-veterans.
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NEWS | OCTOBER 14, 2011
An article in the Jacksonville Business Journal features Firehouse Subs, one of FBR's top food franchises for 2011.
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NEWS | OCTOBER 14, 2011
New Mexico Business Journal reports on FBR's 2011 top food franchises list.
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NEWS | OCTOBER 14, 2011
The Franchise King blogs about Franchise Business Review's latest sector report, "Veterans and Franchising 2011."
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NEWS | OCTOBER 13, 2011
QSR reports on FBR's annual food study and the naming of Auntie Anne's as top food franchise.
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SECTOR REPORT | SEPTEMBER 26, 2011
Perhaps no other industry in franchising is as trend-driven and competitive as the food sector. But for the right person who finds the right franchise brand, the food business can offer an exciting, rewarding, and profitable opportunity. This report is designed to give you a detailed look at the food franchise sector and to identify the top food franchises based on our franchisee satisfaction research.
NEWS | SEPTEMBER 26, 2011
Franchise Business Review announced today that ProfitKeeper, a developer of accounting and profitability software designed specifically for franchise organizations, has become a business partner and content expert for Frantopia, FBR’s social networking and business resources site.
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NEWS | SEPTEMBER 22, 2011
On the heels of opening its first center in Long Island, FASTSIGNS, the world’s premier business-to-business marketing solution franchise with more than 530 locations, is looking to expand its local presence and open as many as eight locations in the area.
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NEWS | SEPTEMBER 21, 2011
In this article for the IFA's Franchising World, six franchise leaders share what they’re doing to ensure good top-down communication and, ultimately, strong franchisee relations.
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NEWS | SEPTEMBER 19, 2011
A recent survey of nearly 2,000 food franchise owners indicates that many food franchises are making a big comeback in the recovering economy, while some brands have nothing to “come back” from, according to a report released today by Franchise Business Review.
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NEWS | SEPTEMBER 13, 2011
VooDoo BBQ & Grill has reached an agreement to open 26 restaurants in Florida—doubling the Louisiana-based company’s locations—in a deal that is being credited to the company’s work with Franchise Business Review.
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NEWS | SEPTEMBER 12, 2011
Franchise Business Review announced today that Fish Consulting, a national PR and marketing agency specializing in franchise PR and marketing, has become an exclusive business partner and content expert for Frantopia, FBR’s social networking and business resources site.
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NEWS | SEPTEMBER 1, 2011
Franchise Times looks at the growth of the child services franchise sector.
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NEWS | AUGUST 31, 2011
Franchise Business Review is looking for the top veteran-friendly franchise brands as part of its 2011 Veterans and Franchising special report.
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ARTICLE | AUGUST 30, 2011
An estimated 90 percent of U.S. businesses are family-owned or controlled, from traditional small businesses to a third of Fortune 500 firms, according to the U.S. Small Business Administration. Unfortunately, recent economic turmoil has hit businesses hard. About 4.3 million businesses with 19 or fewer employees closed during the fourth quarter of 2007 through the fourth quarter of 2008, according to the Bureau of Labor Statistics. There is hope on the horizon through home-care franchising, which presents a great opportunity for families to build businesses that can continue through the generations. The Home Instead Senior Care network and U.S. Small Business Administration share tips on how to help manage a successful family business, making the most of the skills and talents of family members.
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ARTICLE | AUGUST 8, 2011
The recession and subsequent challenging job market have spawned layoffs in various industries. The number of what the U.S. Labor Department terms “separations” – job quits and layoffs – rose to 4.1 million in May from 3.8 million in April. Despite the anxiety and frustration that can accompany losing a job, there is life after layoffs. And franchise business ownership is one of the most popular paths to career fulfillment when corporate America fails to satisfy. The Home Instead Senior Care network has issued tips on how to make sure that would-be entrepreneurs who have been laid off from former careers are on the right path to new opportunities in franchising.
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NEWS | JULY 25, 2011
While new business development has stalled for many, local FASTSIGNS is continuing to defy recession conservatism and sign new store deals at a rapid pace. Having already signed 12 new deals since the beginning of the year – including five in the last two months – FASTSIGNS expects to secure a total of 35 new deals by the end of 2011.
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NEWS | JULY 22, 2011
The Orange County Register writes about Heaven's Best Carpet Cleaning, one of FBR's top low-cost franchises in 2011, and what prospective franchisees should look for in a low-cost franchise opportunity.
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NEWS | JULY 9, 2011
The Orange County Register reports on FBR's annual listing of the top low-cost franchises.
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NEWS | JUNE 28, 2011
Australia-based StartupSmart.com references FBR's 2011 child services report in its coverage of a recent acquisition.
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NEWS | JUNE 27, 2011
An article in the Las Vegas Business Press describes how child-focused franchises have thrived even in a tough economy.
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NEWS | JUNE 15, 2011
Batteries Plus franchisees are generally happy business owners, according to a recent survey conducted by Franchise Business Review, an independent market research firm based in Portsmouth, NH. The survey asked franchisees questions related to training and support, system communication, franchisor/franchisee relations, financial opportunity, business lifestyle, and overall satisfaction with their business. The full results of the Batteries Plus survey are available at www.FranchiseBusinessReview.com.
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SECTOR REPORT | JUNE 14, 2011
The child services franchise sector is vast and varied in terms of business types and how they've performed in recent years. Some business models were strongly impacted by the recession, while others actually benefitted from the spending cuts brought on by the struggling economy. This report is designed to give you a high-level look at the child services sector.
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NEWS | JUNE 13, 2011
It’s the season when an increased risk of natural disasters such as floods, tornadoes, hurricanes, wildfires and heat waves make headlines. Older adults can be particularly vulnerable to such calamities; even more so if they are living alone. According to the U.S. Census Bureau, nearly one-third of all seniors over the age of 65 are home alone. Lack of services in some parts of the country, particularly rural areas, can leave seniors vulnerable. That’s why the Home Instead Senior Care network has issued a Senior 911 disaster preparedness checklist as the network works to expand into under-served areas.
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NEWS | JUNE 8, 2011
Don Tollefson started out in the restaurant business in Southern California more than 30 years ago and subsequently moved on to oversee large-scale egg and hog farming operations in Minnesota. Then he decided the battery business offered huge potential. The 60-year-old entrepreneur has since witnessed an explosion in battery use by U.S. consumers.
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NEWS | JUNE 8, 2011
Roy Abbate found himself in a tough position a few years ago when he was let go from his job of over 30 years. Instead of repetitive job searching, Abbate decided to create a business tailored to his interests and opened Batteries Plus.
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ARTICLE | JUNE 7, 2011
U.S. Lawns welcomes new franchisees with their VetFran Program.
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NEWS | JUNE 7, 2011
U.S. Lawns now services commercial property contracts through more than 240 franchisees in over 40 states.
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ARTICLE | JUNE 7, 2011
U.S. Lawns President Ken Hutcheson reflects on a quarter century of growth, and how he’ll nearly triple the company’s revenue.
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ARTICLE | JUNE 7, 2011
The importance of customer surveys, and the questions that are asked. However the most important thing, according to Paul Wolbert, is what you do with the responses once you have them.
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NEWS | JUNE 3, 2011
Steve Cooper and Matt Steigenga opened their first Batteries Plus store in 1997 in Bradenton. They now run seven Batteries Plus stores on the Gulf Coast.
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NEWS | JUNE 1, 2011
Franchising.com reports on Franchise Business Review's research into kid-focused franchises.
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ARTICLE | MAY 31, 2011
Many people who consider buying an IT franchise either come from a corporate IT job or are entrepreneurs from a different industry. Either way, the road to selecting the right IT franchise opportunity will take you down many paths. Chuck Lennon, President of TeamLogic IT, discusses the factors that play a part in helping you make the right decision in the following article. Like a marriage, the franchisee/franchisor partnership should be one destined for long-term success.
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NEWS | MAY 31, 2011
To highlight the vast number of jobs created by the franchise industry, FASTSIGNS International, Inc., the world’s premier business-to-business marketing solution franchise with more than 530 locations, is taking part in the International Franchise Association’s public awareness campaign that looks to educate members of Congress about the economic impact of franchising.
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NEWS | MAY 24, 2011
Franchise blogger The Franchise Hound writes about FBR's child-focused franchising report and lists the top companies.
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SECTOR REPORT | MAY 19, 2011
Take a look at our annual Top Franchises Guide for 2011! We are proud to announce 154 franchise companies - 20 more than last year - that are doing things right and putting their franchisees first.
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ARTICLE | MAY 19, 2011
Franchise Business Review is looking for the best and brightest in food franchising as part of its 2011 Food Franchise Study and Awards. This national project looks at franchisee satisfaction at some of the country’s most popular franchise brands and honors the top franchisors...Food Franchise Awards Open to Registrants through June 30
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NEWS | MAY 16, 2011
As the home care industry grows, it’s attracting entrepreneurs from varied backgrounds, including nursing. In 2011 home care is expected to attract more nurses and other professionals from the healthcare field as those with experience discover the ability to make a difference in the lives of older adults in ways that they couldn’t in a traditional medical setting...
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NEWS | APRIL 20, 2011
One industry that has attracted the Baby Boomer generation is senior care, which takes advantage of the skill and experience of seasoned professionals who are enthused about serving other seniors and changing the face of aging, according to a representative from the Home Instead Senior Care network. The organization, which Franchise Business Review recently listed as the top senior care franchise in the U.S. by units and revenue, has developed a website that encourages Boomers – and those younger – to share their ideas about how they see themselves growing older.
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NEWS | APRIL 20, 2011
Franchising opportunities in the home care industry are growing in proportion to the incidence of Alzheimer’s disease. That’s because the increasing senior population will give rise to more older adults with the disease, many of whom will want to remain at home. The number of Americans age 65 and older with this dreaded condition will increase from 5.1 million today to 13.5 million by mid-century, reports the Alzheimer’s Association. Among older adults with some form of dementia, paid in-home non-medical care appears to be the preferred means of augmenting other forms of care, according to a survey conducted for the Home Instead Senior Care network. All indications are that the home care industry is poised to rapidly expand to meet these growing demands.
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ARTICLE | APRIL 20, 2011
The sluggish economy has taken its toll on small business owners as many industries struggle to launch and build new ventures. A recently released study reveals that the inability to obtain credit for small business franchises could jeopardize 80,000 new jobs this year. And yet, the senior care and home health industries continue to lure entrepreneurs with the prospect of low investment and potentially high return rate, according to Franchise Business Review.
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NEWS | APRIL 11, 2011
In Franchise Times' annual "SuperBook of Franchise Opportunities," Eric Stites writes about the changing landscape of franchising, including some surprising new themes.
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NEWS | APRIL 1, 2011
Multi-Unit Franchisee discusses some of the hottest trends for franchising in 2011, including senior care and child services.
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ARTICLE | MARCH 10, 2011
With the economy starting to bounce back and credit easing up, the organizers of the 20th annual International Franchise Expo (IFE) are expecting record turnout from both franchisee candidates and exhibitors at the 2011 IFE show, to be held April 1-3 at the Walter E. Washington Convention Center in Washington, D.C.
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NEWS | FEBRUARY 14, 2011
Franchise Business Review announced the recipients of its 2011 Top Franchises awards today at the International Franchise Association conference in Las Vegas.
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NEWS | JANUARY 25, 2011
Entrepreneur magazine reports on the growing senior care franchise industry.
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SECTOR REPORT | JANUARY 21, 2011
Looking for a great low cost franchise business? Check out our top franchise picks for 2011. We've ranked 82 of the top franchise opportunities that you can buy for under $100K.
NEWS | JANUARY 20, 2011
Franchise Business Review Names Top Low Cost Franchise Opportunities for 2011. Heaven’s Best Tops List of Low-Investment Franchises
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NEWS | JANUARY 10, 2011
Senior Housing News reports on Franchise Business Review's 2010 Senior Care Franchise Report.
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SECTOR REPORT | DECEMBER 1, 2010
Many industries have experienced flat or even negative growth over the past few years, yet the senior care / home healthcare sector continues to perform solidly. In fact, senior care has been one of the fastest-growing franchise segments in recent years. In this report we will explore the opportunity of investing in a home healthcare franchise...
NEWS | NOVEMBER 2, 2010
On the heels of securing a $4 million credit facility from The Bancorp Bank, FASTSIGNS International, Inc., the worldwide franchisor of FASTSIGNS® sign and graphics centers, will be meeting with prospective franchisees at this year’s West Coast Franchise Expo (WCFE) in Los Angeles, November 5-7, 2010.
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NEWS | NOVEMBER 2, 2010
Continuing to set the bar as the leader in the visual communications industry, FASTSIGNS®, the world’s premier business-to-business marketing solution franchise with more than 530 locations, announces the signing of a new conversion franchise in Victorville, Calif.
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NEWS | OCTOBER 25, 2010
In recognition of outstanding performance, leadership and commitment to excellence in the PostNet franchise system, the International Franchise Association (IFA) honored Austin, TX PostNet franchisees, Jim and David Petty, with the coveted ‘Franchisee of the Year’ award.
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ARTICLE | OCTOBER 19, 2010
Franchise Business Review, a national franchise market research firm, made the Top 20 Franchise Portals Report for September 2010. Powered by eMaximation, the leading provider of franchise sales and marketing technology, the Franchise Benchmark Industry Reporting series gathers data from 300 brands to provide reports highlighting key industry trends. For the first time, Franchise Business Review has made the Top 20 list.
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NEWS | OCTOBER 14, 2010
Trey Beatty, Matt Beatty and Chris Greer, owners of Mr. Appliance of Treasure Coast, traveled to Washington, D.C. where they were honored by the International Franchise Association (IFA) for the annual Franchisee of the Year Award.
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ARTICLE | OCTOBER 14, 2010
The IFA announced the winners for the 2010 Franchisee of the Year awards in Washington, D.C. at the end of September, and our President, Eric Stites, was one of those in attendance.
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NEWS | OCTOBER 14, 2010
Rob and Tuesday Hanavan of Cincinnati, Ohio traveled to Washington, D.C. last week to attend the International Franchise Association (IFA) Public Affairs Conference. They were honored for having won the Rainbow International Franchisee of the Year Award earlier this year.
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NEWS | OCTOBER 11, 2010
Jeff Herig, owner of the Tallahassee FASTSIGNS® sign and graphics center has been named FASTSIGNS “Franchisee of the Year” for 2010 by the International Franchise Association (IFA).
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ARTICLE | OCTOBER 7, 2010
Greg Nathan of the Franchise Relationships Institute has provided a set of 16 tips to help connect franchisees within your franchise community. These are just a sample of the many tips he talks about in his webinars and
Franchise Relations Boot Camps. Here at FBR, we believe that by following some, if not all, of these tips, the relationship between franchisor and franchisee can be a good one, possibly even a great one.
ARTICLE | SEPTEMBER 14, 2010
Attending a trade show—especially for your first time—can be an overwhelming experience. Yet with the right planning and preparation, it can be well worth your time. With an estimated 1,500 different franchise companies operating in the U.S., it’s important to do your research and not settle on the first concept you find. So before you hit the trade show floor, check out the following tips what will help you find a concept that best suits your career goals, skills and lifestyle.
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ARTICLE | SEPTEMBER 14, 2010
Carmel, Indiana – Wild Birds Unlimited franchise store owners just wrapped up their 25th Annual Meeting in downtown Indianapolis. During the meeting, several franchise store owners were recognized for their contributions as a recipient of the Friend to the Environment Award and Franchisee of the Year.
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ARTICLE | SEPTEMBER 9, 2010
Greg Nathan of the Franchise Relationships Institute has provided a set of 20 tips to help franchise leaders gain more trust from their franchisees. These are just a sample of the many tips he talks about in his webinars and
Franchise Relations Boot Camps. Here at FBR, we believe that by following some, if not all, of these tips, the relationship between franchisor and franchisee can be a good one, possibly even a great one.
ARTICLE | AUGUST 30, 2010
World Franchising Network Selects 50 Top Franchises for Military Veterans
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ARTICLE | AUGUST 30, 2010
FASTSIGNS® International, Inc., the worldwide franchisor of FASTSIGNS® sign and graphic centers, has been named one of the “Top 25 Franchises for Hispanics” by the National Minority Franchising Initiative (NMFI).
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ARTICLE | AUGUST 16, 2010
Greg Nathan of the Franchise Relationships Institute has provided a set of 18 tips that will help franchisees be more optimistic. These are just a sample of the many tips he talks about in his webinars and
Franchise Relations Boot Camps. Here at FBR, we believe that by following some, if not all, of these tips, the relationship between franchisor and franchisee can be a good one, possibly even a great one.
NEWS | JULY 19, 2010
Iowa Interstate All Battery franchisees, Matt and Nancy Breen, helped Al Roker of the Today Show deliver much needed batteries to a youth center facility in Des Moines, Iowa. This contribution was Interstate All Battery Center's part in providing products to selected charities for the "Today's Lend a Hand" tour.
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NEWS | JULY 14, 2010
Franchise Business Review's annual Top Food Franchise study is underway. The study will recognize the best food franchise opportunities in the industry based on growth, owner satisfaction and financial performance including top QSR franchise, top pizza franchise, top restaurant franchise, top retail food franchise and other food franchise award categories. The completed report will be published in September.
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ARTICLE | JULY 2, 2010
Valpak issued a press release in June describing their expansion into Canada. Starting in Quebec, Valpak hopes to eventually expand their circulation throughout the country.
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ARTICLE | JUNE 18, 2010
Steve Olson, author of "Grow to Greatness: How to Build a World-Class Franchise System Faster"and Publisher of magazine FranchiseUpdate, has an except in the Q2 2010 issue of FranchiseUpdate mentioning our President, Eric Stites, in the article, Validation: Your Most Powerful Sales Tool.
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ARTICLE | JUNE 16, 2010
Our President, Eric Stites, shares some thoughts about restaurant franchisee satisfaction in a recent magazine article.
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NEWS | JUNE 7, 2010
COMPUTER EXPLORERS press release was made on June 3rd and is being picked up by many newsletters. The President and CEO, Deb Evans, wishes to see more kids using technology in classrooms to improve their learning skills.
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NEWS | MAY 7, 2010
Towson Times story on CertaPro Painters franchisees, Lorena and Dave Streb, on their recent achievements.
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NEWS | MAY 7, 2010
Batavia Republican story on CertaPro Painters franchisees, Kevin and Susan Holmberg, and their decision to purchase CertaPro after the economy took a toll on their previous careers.
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NEWS | MAY 7, 2010
The Patriot Ledger tells the story about Steve Buttrick, a CertaPro Painter franchisee who chose CertaPro so he could run his own business.
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NEWS | MAY 5, 2010
Press-Register's profile on a CertaPro Painter franchisee, Steve Carey.
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SECTOR REPORT | MARCH 31, 2010
Take a look at our annual Top Franchises Guide for 2010! We are proud to announce 133 franchise companies - out of over 500 brands surveyed this year - that are doing things right and putting their franchisees first.
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ARTICLE | MARCH 12, 2010
Here at FBR we are proud of our award-winning clients, and have put together 12 tips for successfully promoting your high franchisee satisfaction! We know it takes a lot of hard work and dedication to your franchisees to maintain high satisfaction ratings - So part of your gratification should be publicizing it!
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NEWS | MARCH 3, 2010
Home Instead Senior Ranks Best in Category for Franchise Business Review's 2010 Franchise Satisfaction Awards. Home Instead continues to believe that franchisee satisfaction is a monumental indicator of development and success.
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ARTICLE | FEBRUARY 16, 2010
Restaurant franchisees that are part of a well-supported, transparent company culture rated their satisfaction with their franchisor and concept highest in Franchise Business Review’s recently released 2009 Top Food Franchises report.
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NEWS | FEBRUARY 15, 2010
ActionCOACH moved up one spot on the Franchise Business Review's national franchisee satisfaction awards, the FBR 50.
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NEWS | FEBRUARY 15, 2010
Five Star Painting, the world’s fastest-growing painting franchise company, received two awards today from Franchise Business Review.
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NEWS | FEBRUARY 11, 2010
Franchise Business Review announces the winners of their 5th annual 2010 Franchise Satisfaction Awards.
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NEWS | FEBRUARY 3, 2010
SECTOR REPORT | DECEMBER 29, 2009
New report, conducted by Franchise Business Review, shows evidence of 3rd quarter economic recovery in the franchise sector. Read more and follow link to view the actual report.
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NEWS | NOVEMBER 30, 2009
Papa Murphy's press release highlighting their success in making Franchise Business Review's Top Food Franchises list for 2009!
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NEWS | NOVEMBER 3, 2009
Based up the results of their 2009 Food Franchise Study, Franchise Business Review announces the Top Food Franchises of the year. These concepts have proven they have superb franchisee satisfaction and solid franchise support.
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SECTOR REPORT | NOVEMBER 2, 2009
Take a look at the 2009 Top Food Franchise winners! These food concepts were all ranked highest in franchisee satisfaction based upon FBR's industry-wide study of food franchise owners.
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NEWS | OCTOBER 27, 2009
Franchise Business Review launches third quarter economic impact study to measure the affects of the current economy on franchise system growth.
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NEWS | OCTOBER 21, 2009
FBR announces the launch of its 5th annual study of franchisee satisfaction!
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NEWS | SEPTEMBER 15, 2009
FBR announces the sixth and final operational session, Franchise Executive Power Panel, presented by, Rick Arevalo, President & CEO, Aussie Pet Mobile, Brian Spindel, President & COO, Postnet Postal & Business Services, and Dan Steward, President, Pillar to Post.
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NEWS | SEPTEMBER 11, 2009
In this session of FBR's Performance Series, Creating a Best-in-Class Franchise Support System, Dave Hood will inform participants about internal, structural improvements that will enhance your franchisee/franchisor communication system, creating a solid support system that works effectively for both sides.
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NEWS | SEPTEMBER 9, 2009
Franchise Business Review announces the fourth in their six operational sessions released last week, The Psychology of the Franchise Relationship, presented by Greg Nathan, President & CEO, Franchise Relationships.
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NEWS | SEPTEMBER 4, 2009
Franchise Business Review announces the third in their six operational sessions, Fear to Focus: Helping Your Franchisees (and Yourself) Stay Focused and Keep Their Heads in the Game, presented by Joe Mathews.
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NEWS | AUGUST 26, 2009
Franchise Business Review announces the second in their six operational sessions released last week, The Disney Approach to Excellence, presented by David Handler, Founder/The Coach, Success Handler, LLC.
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NEWS | AUGUST 25, 2009
Franchise Business Review announces the first in their six operational sessions released last week, Getting Franchisees To Pay More Royalties Without Compaining!, presented by Franchise Expert and Author, Dr. John Hayes.
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NEWS | AUGUST 19, 2009
Join Franchise Business Review and eight leading franchise executives for an Operational Webinar Series dedicated to enhance franchise performance, profitability, and growth.
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NEWS | AUGUST 12, 2009
Franchise Business Review announces four important marketing track sessions in their Frantelligence series of Webinar workshops, Social Media Success: Connecting with your Customers Using Social Media. It is produced in conjunction with Arment Dietrich, Inc., one of the country’s fastest growing boutique communication agencies, and Paul Segreto, founder of franchisEssentials, a perceptive franchise and social media blog.
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NEWS | AUGUST 12, 2009
Franchise Business Review announces four important development track sessions in their Frantelligence series of Webinar workshops, Social Media Success: How Social Media Can Build Your Franchise. It is produced in conjunction with Arment Dietrich, Inc., one of the country’s fastest growing boutique communication agencies, and Paul Segreto, founder of franchisEssentials, a perceptive franchise and social media blog.
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ARTICLE | JULY 23, 2009
Many potential franchisees look at opportunities where the franchise company handles the marketing, believing that they are better at promoting the business than themselves as individuals. However, Dr. John Hayes says this is exactly the reason why you should research the company's marketing system as well as - Will it bring you the right customers?
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NEWS | JULY 23, 2009
FBR announces the first in the series of Frantelligence Webinar workshops, Social Media Success: Using Social Media to Help Drive Franchise Recruitment, Customer Loyalty and Franchisee Relations. It is a FREE session with general introduction to social media for franchisors and franchisees.
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ARTICLE | JULY 16, 2009
Franchise marketing systems can be tricky - finding the right customers (employees included) and keeping them. John P. Hayes, Ph.D., worked with several franchisees to find out about their customer retention and whether their marketing systems were, in fact, working effectively or driving them out of business.
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NEWS | JULY 14, 2009
Franchise Business Review announces a series of Social Media Webinar workshops produced in conjunction with Arment Dietrich, Inc., one of the country’s fastest growing boutique communication agencies, specializing in social media.
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ARTICLE | JULY 9, 2009
When researching buying a franchise, there are many questions that need to be asked. However, there is one question that, according to John P. Hayes, Ph.D., is the most important - Read on to find out this and 6 steps to help you question franchisees in the process.
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SECTOR REPORT | JULY 7, 2009
After surveying thousands of franchisees, take a look at our 2009 guide to Top 50 Low Investment Franchises. These franchise opportunities all fall under $100,000, and prove to be the best of the best in franchisee satisfaction.
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ARTICLE | JUNE 25, 2009
Read the six points that franchise veteran, John P. Hayes, Ph.D. highlights to help you decide if you can franchise your business and deliver a thriving, satisfying enterprise opportunity during a recession.
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ARTICLE | JUNE 18, 2009
John P. Hayes, Ph.D. explores the reasons some fear buying a franchise, and gives insight and answers to these concerns in hopes of helping you realize there is little to be frightened about. f
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ARTICLE | JUNE 11, 2009
John P. Hayes, Ph.D. proves that the question of happiness may be the most important one you ask when contemplating buying a franchise. He highlights 5 "happy questions" to be sure and answer to determine the perfect franchise match.
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ARTICLE | JUNE 2, 2009
When looking for the right franchise opportunity, interviewing franchisees is a crucial step in the process. John P. Hayes, Ph.D. features 5 guidelines and tips to help you make sense of what these franchisees say.
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ARTICLE | MAY 28, 2009
Learn from franchise veteran John P. Hayes, Ph.D. why it is crucial to give your customers the value they desire rather than just the product or services you are selling. Know what the customer really wants and you will create loyalty.
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NEWS | MAY 27, 2009
Bison.com and Franchise Business Review will work together to make franchisee satisfaction content more easily accessible for prospective franchise buyers.
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ARTICLE | MAY 21, 2009
It seems like a wonderful idea to be able to help your son or daughter own their very own business, but just be weary! John P. Hayes, Ph.D. discusses the 7 steps to consider before investing in a franchise for your child.
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ARTICLE | MAY 14, 2009
John P. Hayes, Ph.D. delves into six reasons why not franchising your business might be costing you. Systemization, Market Penetration, and Brand Awareness are just a few of the reasons to consider franchising your business into a profitable, multi-unit enterprise.
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ARTICLE | MAY 8, 2009
Franchise Expert John P. Hayes, Ph.D. speaks with Virginia Barbeque franchisee Ed Totanes, who bought his franchise using the Veterans Transition Franchise Initiative. Mr. Totanes gives insight into the 3 major challenges franchisees are facing today.
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ARTICLE | MAY 1, 2009
This article by John P. Hayes, Ph.D. will help you understand just why it is that people buy franchises, and the seemingly simple answer that you might not have predicted... Marketing.
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ARTICLE | APRIL 23, 2009
John P. Hayes, Ph.D. explains how understanding why people buy franchises will inevitably attract more franchisees. Learn how emotion, human nature, advertising messages, and campaigns spark people's will to buy.
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ARTICLE | APRIL 16, 2009
Across the USA, entrepreneurs are turning their 401(k)s and other tax-deferred accounts into capital to invest in a franchise business. John P. Hayes Ph.D. explains four steps to turn your retirement money into a franchise aquisition.
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ARTICLE | APRIL 9, 2009
In this article by franchise veteran John P. Hayes, Ph.D., you will read and discover the truth about five common franchising myths. Find out the answers and set the record straight about franchisor related questions and other inquiries you have before buying a franchise.
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ARTICLE | APRIL 2, 2009
9 Reasons to Buy a Franchise Now helps determine if franchising is really for you. John P. Hayes, Ph.D. discusses the established, yet entrepreneurial, benefits of investing in a franchise opportunity right now.
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NEWS | MARCH 27, 2009
115 Franchise Opportunities Featured for Having the Highest Franchise Owner Satisfaction Ratings
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SECTOR REPORT | MARCH 24, 2009
After surveying thousands of franchisees across North America, the winners of Franchise Business Review’s 2009 Franchisee Satisfaction Awards are truly the best of the best in franchising. Take a look at the winners and what they offer.
Click here to learn more about these award winning franchises!
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NEWS | MARCH 4, 2009
Franchise Business Review's Fourth Annual Study of Franchisee Satisfaction Identifies 115 Top Franchise Opportunities That Have Above Average Owner Satisfaction
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SECTOR REPORT | MARCH 2, 2009
Franchise Business Review's primary mission is to help franchisors and franchisees achieve success. We accomplish this by sharing the best practices of our best-in-class franchise systems and their franchisees. Here are 13 simple, easy-to-implement tips that will help you improve franchise relations and drive better overall system performance.
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ARTICLE | JULY 10, 2008
Rated “2008 Best in Category” by Franchise Business Review and “one of America’s Top 25 high performing franchises” by the Wall Street Journal, Home Instead Senior Care is the world leader in non-medical senior care. Providing companionship, meal preparation, medication reminders, light housekeeping and assistance with errands, as well as over 50 other services, Home Instead CAREGivers give seniors who may need only a little extra help with day-to-day activities the option to live independently.
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ARTICLE | JULY 10, 2008
Jim Carpenter, CEO of Wild Birds Unlimited, turned his passion for his hobby into a thriving business. And as he sees it, Jim has an obligation to give franchisees the tools and the training they need to succeed.
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ARTICLE | JULY 10, 2008
FocalPoint's franchisees are perfectly positioned to succeed in one of the fastest growing industries. Stephen Thompson, President of FocalPoint International says, "We're looking for people who have a passion for helping business owners...."
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SECTOR REPORT | JUNE 11, 2008
The QSR (quick service restaurant) segment is one of the the most popular and trendy in all of franchising. This report looks inside two popular national brands and interviews franchisees from others across the nation.
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ARTICLE | APRIL 28, 2008
In business since 1992, Budget Blinds has grown from the five founders literally pounding the pavement to over 1,000 franchises worldwide. They offer franchisees national advertising campaigns, customizable marketing tools, solid training and on-going support. Their impressive growth and franchisee satisfaction prove that their formula works!
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NEWS | APRIL 24, 2008
Franchise Business Review to Present Franchisee Satisfaction Awards at the AAFD 16th Annual Conference. Read more about the AAFD Conference and the awards presentation.
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ARTICLE | APRIL 21, 2008
El Pollo Loco is a different kind of restaurant franchise. It’s different because it’s the only Mexican restaurant franchise in the United States that was actually founded in Mexico.
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SECTOR REPORT | APRIL 17, 2008
After surveying thousands of franchisees across North America, the winners of Franchise Business Review’s 2008 Franchisee Satisfaction Awards are truly the best of the best in franchising. Take a look at the winners and what they offer.
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SECTOR REPORT | APRIL 16, 2008
The retail sector offers a huge variety of potential businesses for entrepreneurs with different interests and backgrounds. In the following report, we'll introduce you to some of today's top retail franchises as well as profile some of their owners.
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ARTICLE | APRIL 11, 2008
As the #1 used car and finance company franchise, J.D. Byrider helps customers with less than perfect credit get the car they need at a price they can afford.
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NEWS | APRIL 7, 2008
An updated FranchiseBusinessReview.com gives franchisors more ways to view and share information with potential candidates and attract new candidates, while candidates enjoy an interactive interface and more powerful tools.
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ARTICLE | APRIL 4, 2008
Pop-A-Lock is the largest and most successful locksmith franchise in the world. The technological leader in the locksmithing industry, Pop-A-Lock has developed proprietary tools and techniques to give their franchisees the competitive edge.
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ARTICLE | MARCH 28, 2008
One of the universal questions asked by anyone looking to join a franchise is, “Why are prospective franchisees attracted to a franchise?” The answer lies in the understanding of what motivates personal decisions, particularly a decision that involves a significant investment.
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NEWS | MARCH 26, 2008
The restaurant business is not easy, but franchise owners of 21 top national restaurant franchises clearly are satisfied and their satisfaction levels drove their restaurants to the top to receive the 2008 Franchisee Satisfaction Awards presented by Franchise Business Review.
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NEWS | MARCH 26, 2008
Owners of Heaven’s Best carpet cleaning franchises are happy and for the third year running their feedback and franchisee satisfaction has helped the company win the 2008 Franchisee Satisfaction Award presented by Franchise Business Review.
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ARTICLE | MARCH 26, 2008
As a leading business coaching franchise, FocalPoint International provides professional coaching to small business owners and entrepreneurs around the world. Founded in 2000, FocalPoint uses time-tested concepts and proven strategies developed by internationally renowned business consultant Brian Tracy. In fact, one of FocalPoint’s unique advantages is the immediate brand recognition Brian Tracy has in the marketplace.
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SECTOR REPORT | MARCH 26, 2008
Food-related franchises are by far the most popular sector in franchising. It seems that everyone has a dream to own a restaurant, coffee shop or ice cream store – someplace to call their own. The realities of the food business are something quite different.
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NEWS | MARCH 10, 2008
When nearly 45,000 franchisees talk about their franchise systems, they have something to say. The 2008 Franchisee Satisfaction Awards presented by Franchise Business Review highlights those franchises whose validation among their franchisees was superior in the industry. According to Eric Stites, President of Franchise Business Review, franchisee satisfaction is a primary leading indicator of long-term system growth and success.
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ARTICLE | FEBRUARY 1, 2008
Business and pancakes have a lot in common. And franchising has done for business, what Bisquik® did for pancakes: took a proven recipe, packaged it with easy-to-follow instructions, left a little room for imagination and manual labor and voila — successful, delicious, expected results!
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SECTOR REPORT | FEBRUARY 1, 2008
Small businesses are the bread and butter of the U.S. economy and represent a huge market opportunity for anyone considering going into business. For our research on the business services sector, we surveyed nearly 2,000 franchisees. This represents the most comprehensive study of franchisee satisfaction ever completed among business service franchise owners.
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SECTOR REPORT | JANUARY 25, 2008
This report represents the most comprehensive study of franchisee satisfaction ever completed among franchise owners in the Home Services Industry. We surveyed over 3,300 franchisees representing dozens of brands for this exclusive report.
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SECTOR REPORT | JANUARY 16, 2008
Service related businesses makes up one of the largest sectors in franchising and includes business models from lawn care to senior care to sign makers to deal makers, and everything in between. Over 3,500 franchisees from dozens of leading franchise brands were surveyed for this comprehensive report.
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SECTOR REPORT | JANUARY 16, 2008
The automotive industry is a dynamic and varied market sector. We surveyed over 1,300 franchise owners representing two dozen companies to compile this report.
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SECTOR REPORT | JANUARY 16, 2008
Our annual look at the franchising industry as a whole. You can use this as a benchmark to compare our averages to the opportunities you're investigating.
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SECTOR REPORT | JANUARY 16, 2008
Child Services is a fast growing sector. In this report we surveyed over 1,200 franchisees representing dozens of companies.
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ARTICLE | JANUARY 15, 2008
ARTICLE | JANUARY 15, 2008
ARTICLE | MAY 29, 2007
How to build and maintain high franchisee satisfaction in any franchise system.
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NEWS | MAY 29, 2007
Mobile businesses are a fast-growing sector of the franchise industry due to growing demand by office workers, and low startup costs.
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NEWS | MAY 29, 2007
Here's expert advice about what to consider and the essential steps to take before you buy into a franchise.
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NEWS | MAY 29, 2007
Instant reports are all the rage. Just as their print predecessors, bloggers love controversy to “sell newspapers.” But is anyone holding them accountable? Take a look at the latest phenom in franchising. more >
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NEWS | MAY 29, 2007
The outlook for future profitability of franchises is good.
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NEWS | MAY 29, 2007
Eric Stites, owner of Franchise Business Review, aims to get comprehensive information from franchise owners to people considering buying one.
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NEWS | MAY 29, 2007
Franchisors are looking towards the multi-unit, multi-brand operator for their systems.
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SECTOR REPORT | JANUARY 1, 2007
After surveying thousands of franchisees across North America, the winners of Franchise Business Review’s 2007 Franchisee Satisfaction Awards are truly the best of the best in franchising. Take a look at the winners and what they offer.
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SECTOR REPORT | JANUARY 16, 2006
Not all franchise opportunities are equal. Download this report to see what the franchisees of our lowest scoring companies think of their franchisor.
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ARTICLE | JANUARY 1, 2006
What is a high performance franchise? How do you measure performance? What do today’s top franchise companies share in common? What can franchisors do to build and sustain a high performance franchise system? These are the critical questions behind Franchise Business Review’s three years of research of over 400 leading franchise brands. For us, driving better results is much more than a tag line. It’s about helping the very best franchise companies - and their franchisees - achieve greater success.
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SECTOR REPORT | JANUARY 1, 2006
After surveying thousands of franchisees across North America, the winners of Franchise Business Review’s 2006 Franchisee Satisfaction Awards are truly the best of the best in franchising. Take a look at the winners and what they offer.
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