Franchisee Satisfaction Report

The Company

Are You Ready To Build a Business You Can Feel Great About?

At BrightStar, we are in the business of providing the full continuum of homecare, childcare, staffing and support services for individuals, families and healthcare facilities. We help keep parents and grandparents out of nursing facilities and in the comfort and familiarity of their own homes, as well as assisting parents with their childcare needs. We can provide every service available at a nursing facility in the comfort of your loved one's home. From companionship, to toileting and hygiene assistance, to in-home blood draws, our services are available around the clock to meet our clients' every need.

BrightStar also provides healthcare staffing solutions to businesses on a temporary, temporary to permanent and permanent placement basis. We provide personnel to hospitals, nursing homes, doctors' offices, labs and anywhere healthcare staff is needed. We also deliver skilled care to patients one on one in their home or wherever they need care through our network of national account partners. National account services range from insurance assessments and IV infusion therapy to home health, in addition to delivering flu clinic services to Corporate, commercial and retail clients.

BrightStar is a unique national franchise brand, providing the full range of LifeCare, KidCare and Staffing services. We have received several awards recognizing our rapid growth, advanced systems technology and senior leadership in addition to having been featured in major national media sources, including Fox News, Entrepreneur Magazine, and The Wall Street Journal . Perhaps you should find out why others find our opportunity so compelling.

The Opportunity

How Bright is Your Future?

BrightStar is focused on serving the fastest growing population segment, seniors! By 2012, there will be over 40 million of us over the age of 65. Right now, 7000 people a day turn 65. People over 85 represent the fastest growing population segment – and the wealthiest. Studies indicate that 75% of the wealth in the U.S. is controlled by grandparents and BrightStar is answering the call to meet the growing demand for quality care In fact, BrightStar is one of the few companies that serve multiple market segments, including care for adults and seniors in their homes, well and sick childcare and a full range of medical staffing services. We are also the only one in our industry that can provide all levels of care for children. As such, we can create greater opportunities for our franchise owners.

Your Key Advantages:
1. Help Others, Build a Business - You will make a difference not only in the lives of others, but also your own! You will be able to give back and become a positive force in your community.
2. Three Revenue Streams - In-home care (medical and non-medical), medical staffing and national accounts.
3. Proven Business Model - In addition to the successful operation of a company-owned store, we’ve grown to more than 170 locations nationwide. We know that this is a great business. Analyze Item 19 in our Franchise Disclosure Document (FDD) to draw your own conclusions.
4. Technology - Our Athena Business System (ABS) is a powerful web-based management system. It allows you to focus on sales, not paper work! We designed it, we own it, and we make sure it remains cutting edge!
5. Intensive Training - BrightStar supports its new owners through a 90-120 day pre-opening cycle that includes a 4-day pre-opening training, a 5-day opening training and more than 100 hours of online training courses and webinars. Throughout the pre-opening process, you will have access to BrightStar’s staff to assist you in setting up your office, hiring staff and developing your market. Our interactive training will help you put your business on the fast track. There will be much to learn, but you will always feel comfortable, in control and confident as you start your own business. And after you return to your office, you will hit the ground running!
6. Ongoing Support - After opening your doors, BrightStar provides you with ongoing support from our regional directors, who provide onsite coaching. You will also have access to our Corporate Support Center, which provides assistance with back office operations.

The Requirements

We are looking for people who have strong management/marketing/sales backgrounds. This business is about building relationships and doing what you say you will do. A background in healthcare is NOT necessary. Technical expertise doesn't always translate to an ability to work with others and make great things happen. Your contribution will be leadership, not providing medical care.

The total initial investment necessary to begin operation of a BrightStar Agency is from $95,067 - $162,158. Our owners must take a full-time role in the business for the first two years.

Qualified veterans who approach BrightStar Care directly will be entitled to a $25,000 reduction in the company's $47,500 franchise fee. For those veterans utilizing the assistance of a broker, the reward is still powerful – they receive a $2,500 credit toward technology and national advertising fund fees.

To become a BrightStar franchisee, you need a vision for your life, a readiness to learn and a passion to succeed. We'll provide the rest. Contact us today and find out how BrightStar can impact your life!

Commonly asked questions and answers about this franchise opportunity.

Q: What kind of owner is BrightStar looking for?

A: We know that our proven business model works, so finding the right owners is very important to us. Our typical franchisee is either a mid-level manager or above who has 5 years experience managing at least 3 people or more. Some have owned businesses before, but it is not a prerequisite. You need to be compassionate and caring. You also need to be able to build relationships, network, be resourceful, and have a net worth of $500,000.

Most of all, while we can teach you to run a successful senior care franchise, our owners also must have a passion to make a difference in the lives of seniors.
 

Q: Do I need medical or healthcare experience?

A: No. While it might be helpful, we did not have any medical or healthcare experience when we started. What is absolutely necessary is a passion to succeed. We’ll supply the necessary framework to give you every opportunity to do so.

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BrightStar Franchise