Franchisee Satisfaction Report

Join the Best

• Ranked number one by Entrepreneur magazine in a category we established.
• Redefining service in an industry estimated at over $40 billion.
• Ranked 7th for overall franchisee satisfaction in Franchise Business Review mature system category.
• Recognized for outstanding franchisee relations and support by the Canadian Franchise Association.
• Distinguished as a military friendly franchise by GI Jobs Magazine in 2010 & 2011.
• The largest residential and commercial painting franchise in North America leading the market.

North America’s Most Referred Painting Company

In business, reputation is king. Since 1992, our customers have made the CertaPro brand the most trusted, most referred and most reliable in the industry. Our name is synonymous with excellence, a position we’ve earned through the hard work of our franchisees and their commitment to redefining the home service industry.

CertaPro franchisees enjoy the stability and solid standing that comes from a well known, reputable brand.

Best in Class Operations

As a CertaPro franchise owner you manage the business while your crews do the painting. You do not need to have experience in the painting business to operate a CertaPro Painters franchise. Our training and ongoing support programs are the result of best practices gathered from hundreds of franchisees over the last 17 years.

These tools provide our franchisees with the foundation to continue growing the CertaPro Painters brand.

• Class room and field training initially covers everything from job estimating, running job sites, managing employees to understanding and utilizing sales and marketing strategies.
• Training and Recruiting key staff members, such as office, sales, and production management personnel available.
• Regional Support General Managers monitor and track your territory trends to help franchisees develop long term strategies for residential and commercial business development.
• National Advertising in high profile media, including print magazines such as Country Living, and Martha Stewart Living, and cable TV spots on HGTV, Style Network and TLC.
• Color Expert, Shannon Kaye, host of Fresh Coat on the DIY Network.
• Local and National Marketing Programs:

o Internet Search Engine Marketing Campaigns
o National Call Center, 1-800-GO-CERTA.
o Co-op Media Planning and Buying
o Response-driven direct mail campaigns
o Customer Research to ensure CertaPro Painters continues to deliver on customer wants!

• Proprietary Technology to help maximize margins.
• Peer Networking and Ongoing Education through annual national convention, regional meetings and business planning groups, online forums, webinars and tutorials to encourage mutual learning and constant improvement.
• Visionary Leaders, recognized for assembling an exceptional staff committed to franchisee support.

We’re CertaPro

We have a value set that defines our business; at the core of it is a simple principle: deliver what you promise. We’d like to start delivering on our promise to you, fill out the form below to learn about how a CertaPro Painters franchise can transform your future.

Ask us about existing businesses for sale in your area. Opportunities currently available in: Boston, Dallas, Los Angeles and Orlando areas.

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