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Franchisee Satisfaction Report

HouseMaster

For anyone researching a franchise, Franchise Business Review knows how important it is to get feedback from current franchisees. To expedite this process, we conducted an independent survey of HouseMaster franchisees on their satisfaction.

All active franchisees were invited to participate in the survey. 93 franchise owners elected to participate (approximately 53%). The survey was completed on January 2007.

Franchisee Satisfaction Snapshot
  • 1
    poor
  • 2
    average
  • 3
    good
  • 4
    very good
  • 5
    excellent
  • avg
    rating
Training & Support
3.8

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Franchise System
4

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Relationship
4.2

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Financial Opportunity
3.5

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Overall Satisfaction
3.9

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Overall (average)
3.9
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Franchise Opportunity Overview

HouseMaster is the first company to franchise in the home inspection industry. HouseMaster is a family owned and operated business and uniquely offers a program called the Right Choice Guarantee. The guarantee gives franchise prospects peace of mind in that if after one year they feel they did not make the right choice by choosing a HouseMaster franchise, HMA will return most of their initial franchise fee. Limitations apply. The more our franchisees get to know about our system, the more they are pleased to be part of the HouseMaster family, and now we Guarantee it!

Here are a few more things that make us different:

  • FREE classroom training for you and your staff for the life of the franchise
  • Reduced royalties to reward your financial success
  • No advertising fund contribution minimums
  • No technology fees
  • Limited inspection guarantee program
  • State approved technical training and annual testing
  • Local public relations program
  • FREE e-marketing campaigns
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Contact Information
HouseMaster

HMA Franchise System
421 West Union Avenue
Bound Brook, NJ 08805

Phone: 800.526.3930

Franchise Sales Contact:
Mike Kuhn
Email: franchiseinquiry@housemaster.com

Company Profile
Financial Requirements
Startup Investment: $31,000 - $69,000
Cash Requirement: $35,000
Net Worth Requirement: $100,000
Company
Year Founded: 1979
Franchising Since: 1979
Total Franchisees: 176
Total Locations: 360
Areas Franchising
- Canada
- National
Franchisee Feedback
"I was able to come out of the gate at full speed and was able to establish myself in the marketplace with very little difficulty."

"HouseMaster wants you to be a successful business person, not just a successful inspector!"