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Franchisee Satisfaction Report

Matco Tools

For anyone researching a franchise, Franchise Business Review knows how important it is to get feedback from current franchisees. To expedite this process, we conducted an independent survey of Matco Tools franchisees on their satisfaction.

All active franchisees were invited to participate in the survey. 680 franchise owners elected to participate (approximately 45%). The survey was completed on November 2008.

Franchisee Satisfaction Snapshot
  • 1
    poor
  • 2
    average
  • 3
    good
  • 4
    very good
  • 5
    excellent
  • avg
    rating
Training & Support
3.5

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Franchise System
3.5

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Relationship
3.8

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Financial Opportunity
3.5

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General Satisfaction
3.7

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Overall (average)
3.6
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Franchise Opportunity Overview

Matco Tools is a 60 year old organization focused on supplying professional grade tools, automotive service and diagnostic equipment to professional repair technicians in the automotive, truck, marine and aviation industries. We distribute our products through a system of Franchised Distributors. Our Franchise features:

  • No franchise fees
  • No royalty fees
  • No advertising fees
  • 5 week Training
  • Local training and field support
  • National Brand
  • Computerized business system
  • Exclusive Territories
  • Pre identified potential customer base
  • No employees
  • Home based business
  • National conventions at world class resorts
  • Financial assistance
  • Modest overall investment
  • SBA approved Franchise
  • IFA member
  • VetFran sponsor

We are seeking career minded individuals with good communication, time and cash management skills. Our franchisees come from varied backgrounds and are dedicated to providing excellent customer service.

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Contact Information
Matco Tools

Danaher Corporation
4403 Allen Road
Stow, OH 44224

Franchise Contact:
Angie McCartney
Phone: 1.800.MYMATCO
Email: angie.mccartney@matcotools.com

Company Profile
Financial Requirements
Startup Investment: $73,000 - $170,000
Cash Requirement: $35,000
Net Worth Requirement: $65,000
Company
Year Founded: 1946
Franchising Since: 1993
Total Franchisees: 1521
Total Locations: 1,521
Areas Franchising
- Canada
- National