Franchisee Satisfaction Report
For anyone researching a franchise, Franchise Business Review knows how important it is to get feedback from current franchisees.
To expedite this process, we conducted an independent survey of SMARTBOX Portable Storage franchisees on their satisfaction.
All active franchisees were invited to participate in the survey. 10 franchise owners elected to participate (approximately 67%). The survey was completed on January 2008.
Franchisee Satisfaction Snapshot
- 1
poor
- 2
average
- 3
good
- 4
very good
- 5
excellent
- avg
rating
Training & Support
3.9
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Franchise System
4.3
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Relationship
4.6
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Financial Opportunity
4.1
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General Satisfaction
4.4
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Overall (average)
4.3
Franchise Opportunity Overview
What We Do
SMARTBOX makes the lives of moving and storage customers easier by bringing convenient-sized storage units to a customers’ door. Once packed, SMARTBOX will pick up the units and store them or deliver them across town or across the country.
Who We Look For
Driven entrepreneurs and high level executives with sales and marketing experience, operations knowledge, and a desire to promote the SMARTBOX brand.
Passive investors are also welcome.
How We Support Our Franchises
SMARTBOX offers turn-key solutions to help build the local market. The system includes:
- * Site Selection Assistance
- * Innovative Marketing and Advertising Programs
- * Preferred Partner Programs
- * Yellow Page Consultation
- * Comprehensive Training and Ongoing Support
- * DOT and Operational Best Practices
- * National Customer Order Center
- * Grand Opening Support
- * And much more
Based in Richmond, Va., SMARTBOX is a leader in the portable self-storage industry and has franchises in Atlanta, Baltimore, Boston, Charlotte, Chicago, Denver, Jacksonville, Fla., Los Angeles, Minneapolis, New Orleans, Norfolk/Virginia Beach, Va., Raleigh-Durham, Richmond, Va., San Antonio and West Palm Beach.
Contact Information
SMARTBOX Portable Storage
2100 Dabney Rd
Richmond, VA 23230
Phone: 804.545.6973
Email: franchising@smartboxusa.com
Company Profile
Financial Requirements
Startup Investment: $350,000 - $750,000
Cash Requirement: $350,000
Net Worth Requirement: $1,000,000
Company
Year Founded: 2003
Franchising Since: 2004
Total Franchisees: 10
Total Locations: 19
Areas Franchising
- National
Franchisee Feedback
"SMARTBOX is a great opportunity for every investor. Corporate has the knowledge and desire to grow this company to its fullest potential."
"The model is solid and the team strong. Areas of weakness are addressed quickly. We have transitioned from a start-up and will be growing rapidly, don't miss out on the opportunity."
"The SMARTBOX delivery system is a much more efficient one than the competitors' because it creates more flexibility in how the deliveries are made."