Franchisee Satisfaction Report
For anyone researching a franchise, Franchise Business Review knows how important it is to get feedback from current franchisees.
To expedite this process, we conducted an independent survey of The Maids Home Services franchisees on their satisfaction.
All active franchisees were invited to participate in the survey. 109 franchise owners elected to participate (approximately 69%). The survey was completed on August 2007.
Franchisee Satisfaction Snapshot
- 1
poor
- 2
average
- 3
good
- 4
very good
- 5
excellent
- avg
rating
Training & Support
3.8
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Franchise System
3.9
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Relationship
4.1
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Financial Opportunity
3.5
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Overall Satisfaction
3.9
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Overall (average)
3.9
Franchise Opportunity Overview
Distinguished as the number one residential cleaning franchise in 2007 and the Fastest Growing residential cleaning franchise four years running by Entrepreneur magazine, the Maids Home Services is the quality leader in the industry. The Maids was founded in 1979 and began franchising in 1980, so franchise partners benefit from a time-tested cleaning system and business model based on leading-edge technology.
The Maids provides the most comprehensive package of training, support, and territory in the industry. We provide extensive training, including seven weeks of pre-training and 10 days of classroom and field training. We are in touch and involved with the new franchisee a minimum of 195 days within the first year.
Our franchise partners service over 900 territories in the United States and Canada. We still have many great markets available. With The Maids, you can build a great business and achieve the lifestyle you desire, all with nights, weekends and holidays off.
Contact Information
The Maids Home Services
The Maids International
4820 Dodge St.
Omaha, NE 68132
Phone: 800.843.6243 x 490
Email: KBenning@maids.com
Company Profile
Financial Requirements
Startup Investment: $175,000 - $225,000
Cash Requirement: $100,000
Net Worth Requirement: $350,000
Company
Year Founded: 1979
Franchising Since: 1980
Total Franchisees: 165
Total Locations: 1,000
Areas Franchising
- The following US states: AK, AL, AR, AZ, CA, CO, DC, FL, GA, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV
Franchisee Feedback
"Training is well planned and thorough. You will know the operational side and the business side by the time you open. Marketing is outstanding. They are amazing in their ability to create quality advertising pieces. Equally amazing with their ability to do cross promotions with some of the largest companies in the country, i.e. Proctor and Gamble and Arm and Hammer"
"My husband and I strongly feel that for the very small investment we have made our return has been outstanding. That is the reason we decided to expand and purchase an additional territory which has also been great. I would have never dreamed that I could have made this kind of money when I first opened my business back in 1997."